EELSOUP EMOJIS

terms of service

🍬 payment

📌 payment is taken up front and work on your commission won't begin until paid for.
📌 all commissions are paid for via Paypal invoice. i'll send you an invoice if your request was accepted, so please remember to check your email.
📌 tipping is deeply appreciated but never necessary. if you want to tip after seeing the finished piece, i have a tip jar at ko-fi.com/eelsoup. thank you so much for your generosity. (:

☎️ contact and inquiry

📌 commissions can only be requested through this contact form - no DMs or emails, please.
📌 questions not covered by the form can be sent to [email protected] with the header [COMMISSION QUESTIONS].
📌 i will not contact you and will not respond to commission inquiry through DMs or social media. please check your email!

⏰ turnaround

📌 turnaround time is 1~2 months
📌 commissions are NOT taken first come first serve. please don't rush your request form thinking it will guarantee your slot or get you your commission faster.
📌 finished files will be given in both GIF and APNG format, at 700~900px. keep in mind that they will be sent uncropped and may need to be edited for use on twitch and other platforms.

✂️ edits, changes, corrections

📌 i sometimes miss mistakes in my work. if you catch anything like a coloring error, missing lines, details popping in and out, etc, please let me know and i'll be happy to fix them for free.
📌 i will also freely make color tweaks or other minor edits if the requested corrections are reasonably small, until you're happy with the results.
📌 larger corrections can cost extra. very large changes like complete outfit swaps will not be accepted, and will need to be recommissioned at full price.
📌 i do not offer refunds for finished work. in cases of financial emergency, please contact me ASAP and i'll be happy to refund you for any emojis i haven't started work on yet.

🎈 rights and distribution

📌 i have the right to publicly post the finished work unless other terms were requested beforehand. please let me know if you'd like your request kept private!
📌 the finished work is yours for any personal, non commercial use. (unless you're under an agency, i don't consider twitch channels as commercial use 👍)

request notes

⛔️ please note that i don't send WIPs for approval and need a clear idea of your request before accepting payment, so take the opportunity to add notes to your request as necessary. i don't offer free corrections if the mistake is a result of incomplete or misleading refs and notes. thanks for understanding!📌 if references include various outfits, hairstyles, accessories, etc, please specify which design(s) to use, or if you're okay with me picking myself.
📌 note that small details may be simplified or removed to prevent visual clutter, and large extra details like wings, tails, backpacks etc may be shrunk or removed to keep emojis reasonably sized. if you want specific details to be kept or removed, please add this to your notes
📌 if you're submitting multiple characters, specify who gets which emojis.
📌 specify if you want changes made to the base, like different expressions or props. i will otherwise stick to the default base.

• FILL OUT FORM